Frequently Asked Questions
FAQ
Have another question that isn’t answered here? Send us an email under the contact page and we can help you out! Or give us a call at (860)456-2578.
Can I bring my pets?
How much are tickets?
What is Carload Wednesday?
Starting in mid-June (start date can change year to year), each car gets in for $26 regardless of the amount of occupants in your car on Wednesdays only!
Please note that also means if you only have 1 or 10 people in your car, it will still be a flat rate of $26.
How do I get food?
What time should I arrive?
Friday and Saturday are our busiest nights. We open gates around 7:15 and recommend to get here as at least an hour before show time! Parking is first come first serve.
We DO NOT recommend getting here right at show time especially on weekends. If you do, please expect lines at the box office and snack bar.
I bought the wrong tickets, what should I do?
If you have purchased the wrong tickets for the wrong day or the wrong movie, please reach out to us as soon as you can via email (contact us page) or phone (860-456-2578 ext. 4)! We can assist you in correcting your tickets. Please DO NOT purchase more tickets as online ticket are non-refundable. Certain tickets may not be transferable. If you are unsure about the date you want to come, we recommend buying at the gate.
What is Mansfield Drive-in’s number one priority?
Your safety, of course! Please drive carefully and watch for children. Speed Limit is 10 MPH. Report any unsafe conditions to any staff member. We are here to help so just ask. NO FIRES OR GRILLS.
When do you open and close?
Movies are open April – mid October (dates and months subject to change)
- April, May and beginning of June (Fridays Saturdays & Sundays)
- Mid June, July and August (Open Every Night, Carload Wednesday’s resume)
- September- Mid October (Friday, Saturday and Sundays)
- Gates Open at 7:15pm (October 6:45pm)
- Flea Market open every Sunday 8am- 2pm (Mid March – Thanksgiving)
Are you hiring?
Do I get to watch two movies with one ticket?
Yes! We show double features on each screen, that’s two full length movies, one after the other with a 10 minute intermission in between them. You can stay for one or both or come in for just the second feature. Ticket prices are the same whether you stay for one or two nights.
How do I purchase tickets?
At the gate: You can purchase tickets with cash or credit card daily at the front gates starting at 7:15pm.
Online: We recommend you purchase tickets online at www.mansfielddrivein.com. You can print out the bar code or have a screen shot of it on your phone. We will need to see the proof of online tickets at the gate! Please note online tickets are non-refundable and non-transferable.
Can I bring my own food, snacks, and drinks?
How do I hear the movies?
We broadcast sound through our own FM frequencies. You will need to have a working car radio or portable FM radio.
We do have a limited amount of radios for rent at the Snack Bar for $5.
Do I have to turn my headlights off?
Yes. In order for the picture to project clearly on our screen, all headlights must be turned off so we can have the best picture quality for all of our guests. We recommend learning how to turn your headlights completely off before arriving (parking lights also need to be off). If you are unable to turn your headlights off, you may be asked to come back a different night or you can plan ahead and bring blankets to cover your lights with!
What is your rain check policy?
We are open rain or (star)shine. We only offer rain checks if the weather prevents us from continuing to show the movie ex. losing power. Otherwise, our screens are quite visible through rain. Sorry, tickets are non-refundable. We always recommend checking the weather before purchasing online tickets.
What methods of payment do you accept?
We gladly accept cash, VISA/MasterCard, Discover and debit cards with the VISA/MasterCard logo. We also accept Apple Pay. We do not accept checks.
Do you offer gift certificates or gift cards?
Gift cards can be bought on site or on our online shopping page.
Can I bring my large vehicle, camper, bus, etc?
Can I leave my car running during the show?
We prefer that you turn off your car during the movies, however, if necessary, you may keep your car running if you don’t have the following:
- After market muffler
- Diesel Engine
- Running / Head lights that stay on
- Unusually loud engine or fan
Staffing and management can ask any guests to turn off their engine if it is causing disturbance to other guests.
Can I sit outside of my car in lawn chairs?
Can I turn my SUV/ van/ truck around and open the hatch?
So that everyone can see, ALL VEHICLES OVER 5 FEET ARE REQUIRED TO PARK AT YELLOW POLES. We want you to be as comfortable as you can while you watch your movies, so feel free to turn your vehicle around. Please be sure that your dome lights are turned off so not to bother other movie-goers. We ask that your hatch is about LEVEL with the roof of your car. We recommend bringing your own rope or bungee cords to tie your hatch down. Rope for tying down hatches is available at the theatre.
For safety reasons, we cannot allow people to sit or lay down on roofs.
Do I have to stay for both movies? Can I arrive later for the second movie only?
Please feel free to arrive and leave at any time. Our box office remains open until approximately 15 minutes after the latest starting second feature. If you arrive for your movie after it has started, please drive slowly and carefully and turn off your lights as soon as you are parked. The ticket prices are the same if you stay for both movies or only wish to see one.
Do you have a playground?
Our playground is located in a grove of trees on the North side of the field and closes at dusk. If you want to bring your own balls/frisbees, you are welcome to however on busy nights, we ask that any flying objects are used in the playground area. Sorry, no bike riding allowed.
What if my car battery dies during the movie?
If your battery dies and you are unable to restart your car, please come to the snack bar and speak with any staff member. We have portable battery chargers for your assistance. If you cannot find a staff member when the snack bar is closed, feel free to call (860)456-2578 ext. 4.
What if the person next to me is unruly or disruptive?
For your safety, please do not approach unruly or disruptive customers. Please report any unruly or disruptive behavior to the parking attendant or to management at the snack bar. The management reserves the right to ask anyone being disruptive to leave at any time without a refund.
What day of the week do you update the website to show upcoming movies for the weekend?
The movies for the weekend are posted on the website on Monday afternoon.